Corporate culture

How diverse is your workplace? And how inclusive is it? While many organizations may feel prepared to answer the first question, the second often causes a bit of confusion. Isn’t it just the same question rephrased?

Rita Mitjans, ADP’s chief diversity and social responsibility officer, explains.

Diversity is the “what”; inclusion is the “how”. Diversity focuses on the makeup of your workforce—demographics such as gender, race/ethnicity, age, etc.—and inclusion is a measure of culture that enables diversity to thrive. People sometimes use these terms interchangeably, but they are quite distinctly different.

So, why is it important to focus on both diversity and inclusion? Again, Rita Mitjans:

According to the Harvard Business Review, the higher leaders rise in the ranks, the more they are at risk of getting an inflated ego. The bigger their ego grows, the more they are at risk of ending up in an insulated bubble, losing touch with their colleagues, the culture and ultimately their clients.

An unchecked ego can warp our perspective, twist our values and corrupt our behavior. When we believe we’re the sole architects of our success, we tend to be ruder, more selfish and more likely to interrupt others. An inflated ego also narrows our vision. The ego always looks for information that confirms what it wants to believe. Basically, a big ego makes us have a strong confirmation bias.