Adding email addresses to a user

Adding email addresses to a user

Addiotional email addresses can be added to a user as follows, using Kahu as an example.

AS ADMIN USER:

  1. In GoogleApps admin find the user and click on them to view their "User Information"
  2. On the left beneath their name click on "Add Alternate Emails"
  3. Type in the alternate email you need and select the domain from the drop down. ( All the domains should be setup, if any needed are missing let me know )

AS THE USER IN QUESTION:

  1. The user now needs to log in to Gmail
  2. On the Right Hand Side click the COG and click on "See all settings"
  3. Click on "Accounts" from the top submenu
  4. In the "Send mail as:" click on "Add another email address"
  5. A pop up window should appear.
  6. Modify the "Name:" as needed
  7. Add the alias email address here
  8. Keep the "Treat as an alias" box ticked
  9. Click on "Next Step >>"

IF everything has been done correctly it will be completed - IF it mentions verification of any kind then the email address is not correct, or this is a group or other setup.

Still in the "Send mail as:" section on the settings page under "When replying to a message:" ensure that "Reply from the same address the message was sent to" is selected.

That should achieve the following:

The "user" part of the above process can also be used to handle Group Aliases. ( The only difference is a verification email will be sent to the email that the user needs to confirm before they can use that alias ). That will then mean:e.g. People can receive email to "support@theenglishfarm.com" and reply using the email address "support@theenglishfarm.com" - this means that emails to "support@" would "stay group conversations" - not become "personal emails".

The use of this depends a lot on people and business needs - but is an option.More than happy to go through any of this with you or Kahu on a call if needed!!!!

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