Yamato Transport Co. has modified its parcel delivery time slots to reduce the burden on overworked drivers handling a sharp increase in parcels.
As of Monday, the door-to-door parcel delivery firm no longer allows noon to 2 p.m. as a designated delivery time so drivers can take a lunch break.
In addition, the company replaced the latest time slot in the day of 8 p.m. to 9 p.m. with a new slot of 7 p.m. to 9 p.m. to avoid the concentration of delivery orders in the final one hour.
In line with the change, Seven & I Holdings Co., Lawson Inc. and other retailers that offer online shopping using Yamato’s delivery services have revised their delivery time slots.
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Discussion
What problems has Yamato been facing in the logistics industry recently?
Please explain Yamato's solution to ease the burden on delivery drivers.
How will these changes affect customers in Tokyo?
How has e-commerce changed the logistics industry in recent years?