This book teaches all four main language skills — speaking, listening, reading and writing.
It has 12 units covering major business topics. Each unit has five parts:
- vocabulary, collocations and reading;
- business communication speaking & listening skills;
- daily communication skills;
- grammar review; and
- a real-world business case study.
You will learn how to be persuasive, manage discussions, describe cross-cultural experiences, take an active role in a teleconference, establish rapport, deal with conflict, make and respond to feedback, manage expectations, solve misunderstandings and much more.
This book is recommended for these levels: