This lesson is about explaining mistakes. You will also learn how tell a good story, be a more active listener. It is from the section in the book that is about discussing culture. It'll be very helpful when doing business internationally, with clients or colleagues from abroad.
Below is a page from the business skills textbook. Take a look at #5, and use the English you have to tell a story.
Look at the Key Expressions on the textbook page. Did you use this kind of language in your story? Discuss the phrases with your instructor.
Now try using as many of the Key Expressions as possible to tell your story again.